Terms & Conditions

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Terms & Conditions

Last Updated: November 2025

Welcome to the website of Astute Healthcare KL Sentral. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our site or services.


1. General Information

This website is owned and operated by Astute Healthcare KL Sentral.
All information provided on this site is for general informational purposes only and should not be considered medical advice or a substitute for consultation with a qualified healthcare professional.


2. Use of Website

By using our website, you agree:

  • To use it only for lawful purposes.
  • Not to misuse, modify, or disrupt the website or its functionality.
  • Not to attempt unauthorized access to any part of the website, server, or network.

We reserve the right to restrict or terminate access if misuse or violation of these terms is detected.


3. Medical Disclaimer

Information provided on this website, including articles, service descriptions, or blog posts, is for educational purposes only.
It should not be used to diagnose or treat medical conditions without consulting a qualified doctor or healthcare provider.

If you are experiencing a medical emergency, please seek immediate medical attention.


4. Appointments and Services

When booking an appointment through our website or other platforms:

  • You agree to provide accurate and complete personal information.
  • Appointment confirmations are subject to availability.
  • Cancellation or rescheduling should be done within reasonable notice.

We reserve the right to modify or discontinue services at any time without prior notice.


5. Fees and Payments

All fees for services are clearly stated or communicated at the time of booking or consultation.
Payment terms may vary depending on the service. We may use third-party payment systems, which follow their own privacy and security standards.

Astute Healthcare KL Sentral is not responsible for any issues arising from third-party payment providers.


6. Intellectual Property

All content on this website—including text, images, graphics, logos, and design—is the property of Astute Healthcare KL Sentral or its licensors.
You may not copy, reproduce, distribute, or use any part of the website content without prior written permission.


7. Third-Party Links

Our website may include links to external websites for your convenience.
We are not responsible for the content, accuracy, or practices of those external sites. Accessing them is at your own risk.


8. Limitation of Liability

While we strive to keep all information up to date and accurate, Astute Healthcare KL Sentral makes no warranties of any kind regarding this website’s completeness, reliability, or accuracy.

To the fullest extent permitted by law, we will not be liable for any loss or damage (direct, indirect, incidental, or consequential) arising from:

  • Use or inability to use our website
  • Reliance on information provided
  • Technical issues, interruptions, or errors

9. Privacy

Your use of this website is also governed by our Privacy Policy.
Please review it to understand how we collect and handle your personal information.


10. Changes to These Terms

We may update or revise these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page with the updated date.


11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia.
Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the Malaysian courts.


12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Astute Healthcare KL Sentral
Unit G-2, Menara 1 Sentrum, Jalan Tun Sambanthan,
50470 Kuala Lumpur, Malaysia

+60 16 954 1228
✉️ [email protected]
www.astuteklsentral.com.my

About Us

Astute Healthcare is dedicated to placing patients at the heart of everything we do. Our mission is to provide exceptional medical and dental care that improves the health and wellbeing of the community we serve. Guided by integrity and a commitment to excellence, we strive to deliver trusted healthcare solutions with compassion, professionalism, and innovation.